Most car shoppers have done their research before they ever call. They know roughly what they want, and they're comparing your inventory with other dealers' online. A salesperson who answers with photos texted one at a time, or a link to the whole lot, makes them do the sorting.
Sending the handful of vehicles that match, in one place, means the visit starts with the right cars and a test drive already booked.
Put the deciding numbers up front
Each card has the vehicle, price, mileage, year, trim and fuel economy, with features like color, sunroof or certified status as tags. Add photos of the actual car, not stock images.
Paste a vehicle's page from your website and rufl summarizes it into a card, or import your inventory from a spreadsheet. See Add cards.
Use stock numbers
Turn on card IDs in Settings and call them Stock #, so every card carries the stock number your team already uses. Your team can search the card pool by it, and nobody mixes up two similar vehicles. Clients never see it.
Include whoever else decides
Add a partner or parent as a recipient. Each swipes on their own, and you see the cars they both liked before they come in.
Book the test drive from the shortlist
Use Book a test drive or Get a quote as the shortlist button, or add Book a time so they can pick a slot on your calendar. Their picks and any note arrive by email. See Let clients book a time.
Follow up while they're interested
Turn on an automatic reminder, and watch for quiet-client alerts when someone opened the deck but didn't decide. A quick personal message to that shopper ("want me to hold the blue one for Saturday?") often closes the gap. See Reminders and quiet-client alerts.
For dealer groups
On Team plans, managers keep inventory in one shared card pool, with stock numbers, and every salesperson at every store builds decks from it. Owners and managers see every deck; each salesperson hears about their own shoppers' requests.
Step by step
- 1Start a deck from the Car sales template, named for the shopper.
- 2Add the three to six vehicles that match what they asked for.
- 3Choose Book a test drive as the shortlist button.
- 4Send the link by text, the way most shoppers prefer.
- 5Set a reminder, and follow up personally if they open it but don't decide.
Questions people ask
How do I send inventory to a car shopper?
Send a short deck of the vehicles that match their criteria, each with price, mileage, year, trim and real photos, plus a button to book a test drive. One link is easier to act on than a string of texted photos.
How do salespeople follow up with car shoppers?
Quickly and personally, ideally right after the shopper has looked at the cars you sent. Knowing who opened your shortlist but didn't respond tells you exactly who to call.
Can I show stock numbers on each car?
Yes. Turn on card IDs in Settings and call them Stock #. Your team sees the number on each card and can search the card pool by it; clients never see it.
Does this work for multi-store dealer groups?
Yes. On Team plans, inventory lives in a shared pool that every salesperson can send from, with owner, admin, manager and user roles.